Meridian Bioscience is a fully integrated life science company that develops, manufactures, markets and distributes a broad range of innovative diagnostic products. We are dedicated to developing and delivering better solutions that give answers with speed, accuracy and simplicity that are redefining the possibilities of life from discovery to diagnosis. We are looking for talented and passionate individuals that help drive our vision. Our innovative culture will allow interested candidates to discover and create, through collaboration, cutting edge solutions to tough problems.
Customer Support Specialist (II) handles all tasks related to supporting and nurturing our China based Life Science customers to meet or exceed monthly and annual sales goals. Critical tasks include (but are not limited to): order management, customer support, business development support. This role will support all intercompany sales ordering processes, including our Wholly foreign-owned enterprise (WFOE) and direct customer orders. The support for our WFOE includes but is not limited to invoicing, order entry, VAT calculations, and inventory monitoring. Of great importance is managing the entire order fulfillment process across Life Science to ensure flawless execution on any orders/projects and effective complaint resolution.
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We are proud to be an EEO/AA employer Minority/Female/Disability/Veteran. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
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