Education/Experience:
- Bachelor of Science degree in Medical Technology, Biology, Chemistry, or equivalent relevant experience
- 3-5 years Clinical Laboratory or diagnostic industry experience preferred
Skills, Specialized Knowledge and Abilities:
- Must be able to use computers, calculators and lab equipment.
- Ability to read, understand and follow all company Standard Operating Procedures (SOPs) and guidelines.
- Must have strong problem solving, troubleshooting, and analyzing skills.
- Excellent interpersonal, organizational, written, and oral communication and teaching skills.
- Must be able to empathize with the customer, understand customer needs, act in an urgent manner to resolve customer issues and raise issues internally to the appropriate people in order to resolve customer issues.
- Must be detail-oriented, well organized, able to make decisions along with the ability to meet strict deadlines and handle several tasks at once along with performing under pressure in a fast-paced work environment
- Must be able to work independently as well as collaboratively in a team setting with peers and colleagues in a cross functional setting.
- Must be a self-starter, detail oriented and able to prioritize and balance workloads and timelines.
- Ability to maintain regular attendance and punctuality requirements.
- Must be able to work additional hours outside the normal workday (including evenings and weekends).
Requirements (Physical, Mental, Environmental Demands):
- Ability to walk up and down several flights of stairs throughout the workday in a multi-location facility.
- Must be able to lift 20 lbs throughout the course of the work shift.
- Must be able to wear personal protective equipment (gloves, face shields/safety glasses, etc.).
- Must be able to identify and differentiate color on diagnostic devices or components.
- Must be able to distinguish color changes in device components.
- Must be able to adhere to applicable biosafety practices when on the manufacturing floor or in laboratories
- Ability to stand, stoop, reach, push and pull carts throughout the course of the work shift
- May be required to sit for long periods of time through the course of the work shift.
- Position may involve packing and moving of demo instruments and reagent kits
- Ability to work on PC including repetitive use of a keyboard and mouse for long periods throughout the course of the workday.
- Ability to travel by air/car up to 0-5% as needed.
We are proud to be an EEO/AA employer Minority/Female/Disability/Veteran. We maintain a drug-free workplace and perform pre-employment substance abuse testing.